The following are some of the important aspects when writing/replying emails.
- Always start with a salutation, like Dear Sir/Madam.
- Write smaller paragraphs with logical division between them.
- Sometimes it helps if you write your points as a numbered list, so that the person can reply based on the points you have written.
- If you are sending an email to a Professor on behalf of many students, ensure that the emails of all the other students are included in cc (carbon copy).
- When you reply back, make sure you send “reply all” if all the people in the list are to be informed about your reply.
- If you are writing a formal email, end the email with a positive note, such as “Anticipating a positive response”, etc.
- Read the email once before sending it. Most of the times we forget to attach files!
- If you have received an email from a very senior person (in age or experience), wait for sometime before you reply back. Sending immediate replies may lead to some errors/mistakes.